Offer a new time for a lesson that didn't take place

Sometimes a lesson simply doesn't happen: the student couldn't make it, a connection failed, or nobody managed to join the room. Until now that lesson stayed stuck, and you had no way to give your student another time yourself.

Now you can. Open the lesson and choose Offer a new time. Pick any open time on your calendar, and your student gets the offer by email, notification and on their lessons page.

When your student accepts, the same lesson is booked again at the new time:

• no refund and no new payment, because it's the same lesson that was already paid for;
• it doesn't count as one of the lesson's moves;
• you're paid for it once it's taught, exactly as before.

If the time doesn't suit them, they can say no and you can offer another one. Nothing is booked until they accept.

The offer is open for 72 hours, and you can make it for up to 30 days after the lesson was due.